Sleep&Glow products are made of high-quality materials and rigorous standards, so you get durable, long-lasting products. Still, we realize that sometimes things go wrong. To protect you against product defects, we provide:
a 3-year limited warranty for our pillows and blankets, starting from the date of purchase;
a 6-month limited warranty for our pillowcases, pillow-bra, the silk accessories, silk loungewear starting from the date of purchase.
The warranty is valid only if care and usage instructions have been followed. The warranty covers physical defects and alternations infringing functional benefits of the pillow and pillowcases. This warranty does not cover damage or failure resulting from misuse, abuse or normal wear and tear. For example, this warranty does not cover discoloration, colour change (yellowing), stains, punctures, tears or abrasions. Additionally, surface imperfections or slight irregularities are a part of memory foam production and does not affect quality, functionality, and structural integrity of the product.
The pillow’s product life is 5 years. After this period, we recommend replacing the pillow.